Store Policy
Customer Care
At Subhaprada, we are committed to providing excellent customer service to all of our customers. If you have any questions or concerns regarding your order or our products, please do not hesitate to contact us.
You can reach our customer care team via email at care@subhaprada.shop. Our customer care team is available to assist you Monday through Friday from 9am to 5pm IST.
At Subhaprada, we value your feedback and are committed to providing a positive shopping experience for all of our customers. If you have any suggestions or comments on how we can improve our products or services, please let us know.
Privacy & Safety
At Subhaprada, we understand that your privacy and safety are important. We are committed to protecting your personal information and ensuring the safety of our curated kits.
We only collect the necessary personal information that is required to process your order and deliver your products to you. This includes your name, address, email address, and payment information. We do not share this information with any third parties, except for our payment processing partners and shipping carriers, who require this information to fulfill your order.
Our website uses industry-standard security measures to protect your personal information during transmission and storage. This includes secure socket layer (SSL) technology, which encrypts all data transmitted between your browser and our servers.
We also take steps to ensure the safety of our curated kits. All of our products are made with high-quality, natural ingredients that are safe for use by most people.
However, if you have any allergies or sensitivities, please review the ingredients list carefully before using our products.
If you have any questions or concerns regarding our privacy or safety policies, please do not hesitate to contact us. We value your feedback and are committed to providing a safe and secure shopping experience for our customers.
Payment Methods
We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover, for online purchases of our Divine Essentials Kit. We also accept payments through UPI (Unified Payments Interface).
For customers who opt for our Monthly Subscription plan, we may require a UPI Mandate or credit card information to process monthly payments without hassle. This will ensure that your subscription is automatically renewed each month, without any interruption in service.
Our website uses a secure payment gateway to ensure that all transactions are processed safely and securely. We do not store any credit card or other sensitive payment information on our servers.
If you prefer to make a payment over the phone or offline, please contact our customer service team and we will be happy to assist you.
If you have any further questions or concerns regarding our payment methods, please do not hesitate to contact us.